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We are looking for a Warehouse Operations Manager who will plan and drive the team’s activity to ensure the achievement of the day-to-day objectives in order to ensure customer satisfaction (quantity, quality, compliance with deadlines) and warehousing global performance.
What will you do?
Manage and develop the team:
• Create an environment that encourages empowerment, collaboration and autonomy for direct team and among teams.
• Guide the team to set objectives, aligned with the objectives of the entity.
• Ensure that the team has the adequate and suitable resources (including material) to complete its activities.
• Manage priorities and guide the team to balance the workload according to the defined priorities.
• Develop and support team members career plans and learning opportunities
• Provide regular and timely feedback to team members
• Manage the staffing movements taking into account the expectations of employees, the needs of the team and the entity
• Apply company policies and procedures in managing direct reports’ performance.
• Facilitate change at team level.
• Work with the team on the safety maturity.
Drive operations and performance :
• Ensure the operations are conducted properly, according to processes, quality standards (including safety and security), and customer requirements.
• Plan team activities on a daily basis.
• Organize and optimize the means and resources necessary to meet the objectives.
• Ensure that a daily performance management review against service level is conducted within the team and corrective action plans are in place.
• Coordinate actions with partners/customers to optimize the performance level.
• Identify the upcoming critical situations in order to anticipate actions.
• Continuously seeks to improve performance of operations, customer and employee satisfaction.
What we're looking for?
• Relevant experience managing warehouse operations (at least 2-3 years).
• Strong team player;
• Customer-focused approach;
• Excellent problem-solving skills;
• Proactivity and adaptability.
LET’S INSPIRE MOTION FOR LIFE
Where do success and ideas come from? We strongly believe they come from collective intelligence.
Our talents, people and employees are the source of purposeful and sustainable innovations. That’s why we care about developing and enhancing their strength, and we ensure them a tailored professional journey across units and countries.
What drives us is the spirit of unlimited innovation, which we all possess. Our goal is to cultivate and nurture that spirit, by questioning the status quo, improving our way to do things. Therefore, we are always optimistic as to overcome the challenges of tomorrow.
That’s our mission as an employer: inspiring innovation in all of us, to build a better life in motion for you and for everyone.